Impact
14%
Exposed Lapsed Shoppers who Returned to Shop at Retailer
+8%
Increase in Avg Basket Size for new loyalty program members (vs retailer shopper's baseline in H1 '25)
OBJECTIVE
A regional retailer wanted to encourage"lapsed shoppers1" to re-engage and revisit their stores.
SOLUTION
Swiftly targeted these lapsed shoppers while offering enticing deals in their weekly circular.The campaign featured ads that promoted both Rewards-specific offers and generic offers.
RESULTS
Swiftly'sAudience Optimizer™ technology successfully drove these lapsed shoppers tore-engage with the retailer, with 14% of those exposed to the campaign returning to start shopping again.